Account Management

You need to create an account only if you buy a license.

In this section you will learn how to manage your account:

Create account
Change username
Change password
Forgot password
Delete account

Only through the desktop application

Account management can be accomplished only through the desktop application, i.e. Trading Conceiver. It's not possible to manage it through the web browser. This is for security reasons.

Forum

The forum account is different from the account needed for the application license and is managed through the forum web pages. You need a forum account only if you want to post content in the forum, not to read it. For security reasons, we strongly suggest that you use a different password for the forum account and the application account needed for the license. This is a best practice in general, but it holds even more so in this case, because you invest your money in the license and want to be sure no one else could access it fraudulently.

Open the Account Window

In Trading Conceiver, select the menu:

  Account → Manage account

Operations

Create Account

Select the tab:

  Create account

Follow these steps:

Enter a valid email address.
Enter a password.
Enter the password again.
Press the button:
```
  Create account
```
Go to the second step.

Multiple account

Although the creation of more than one account is permitted, we discourage it. If you just want to use a different email, you can change it as many times as you desire: just select the tab

  Change email

Privacy Policy

You can read our Privacy Policy on the website by clicking the correspondent link in the pane.

Change Email

Select the tab:

  Change email

Follow these steps:

Enter the current email
Enter the new email
Enter the password
Press the button:
```
  Change email
```
Go to the second step.

Change Password

Select the tab:

  Change password

Follow these steps:

Enter the current email
Enter the current password
Enter the new password
Enter the new password again
Press the button:
```
  Change password
```
Go to the second step.

Forgot Password

Select the tab:

  Forgot password

Follow these steps:

Enter the current email
Enter the new password
Enter the new password again
Press the button:
```
  Forgot password
```
Go to the second step.

Delete Account

Select the tab:

  Delete account

Follow these steps:

Enter the email
Enter the password
Press the button:
```
  Delete account
```
Go to the second step.

Second Step

Click the Link in the Email

After you submit the request for the operation you are performing, we will send you an email with a confirmation link. In this second step phase, you have to open the email in your preferred email application and click the link in order to confirm the operation.

Email Address

The address we send the mail to, is the email you selected in the first step. In the case of Change email operation, the code is sent to the New email, not the Current email.

Confirmation

Upon clicking the confirmation link, your default web browser will open a page on our website, confirming the operation has been successfully completed.

About the Password

Password Policy

The password must satisfy the following rules:

It must be at least 8 characters long.
It cannot exceed 128 characters.
It can contain:
- uppercase letters (A-Z)
- lowercase letters (a-z)
- digits (0-9)
- spaces (so pass-phrases are allowed)
- the symbols: dash (-) and underscore ( _ )
No leading nor trailing spaces are allowed.

Password Generator

If you need it, we provide you with a password generator. Just press the button:

  Generate password

You can use the generated password in the form. Copy and paste it in a safe place where you can retrieve it, regardless of the status of the check-box

  Remember password

because if you un-check the box, the password will be deleted from the memory of your client.

The 'Remember password' Option

By checking this box, the application will remember the last valid password you typed in when making any request to the server, i.e. in account and license management operations. Although it's convenient to make the application remember your password, it is safer not to. If you uncheck this box, upon closing the Account window, the password will be deleted from the internal keystore.